Student Services Department 909-580-6525
Melissa Kingston, Director of Student Services | Christy Padilla, Coordinator of Student Services/CWA | Karla Viramontes, Student Services Supervisor | Yolanda Guerrero, Administrative Assistant | Amelia Villalpando, CWA Specialist | Ana Mariscal, CWA Specialist | Vanessa Lepe, Secretary | Esperanza Mora, Community Liason | Kathleen Moreno, Community Liason l Clarita Morales, Translator/Receptionist
Uniform Complaint Procedures
All complaints begin at the school site. Calling the District Office, Superintendent, Human Resources, Student Services, etc WILL NOT supercede the established process. All complaintaints must follow the process below.
Site Level Complaints:
The first step is to speak with the school site Principal to attempt to resolve your concern(s). You may file a written Site Level Complaint Form and submit it to the Principal. The Principal has (5) working days to speak with you regarding your concerns and then (10) working days to complete a written reponse to your complaint which will be mailed to you. A Site Level Complaint Form can be obtained at the school site or can be downloaded below.
District Level Complaints:
If after receiving the written reponse from the Principal you feel your concerns have not been resolved, you may file a written District Level Complaint Form. All District Level Complaints must include a copy of your original complaint and a copy of the Principal's response. At that point Student Services will investigate the complaint and, once completed, will mail you a written response within (20) working days. A District Level Complaint Form can be obtained at the Office of Student Services located at 850 E. Washington St (2nd Floor) Colton, CA 92324 or can be downloaded below.
The Colton Joint Unified School District has the primary responsibility to ensure compliance with applicable state and federal laws and regulations and has established procedures to address allegations of unlawful discrimination, harassment, intimidation and bullying, and complaints alleging violation of state or federal laws governing educational programs and the charging of unlawful pupil fees. The Colton Joint Unified School District shall investigate and seek to resolve complaints using policies and procedures known as the Uniform Complaint Procedures (UCP) adopted by our local board. Unlawful discrimination, harassment, intimidation, or bullying complaints may be based on actual or perceived characteristics of race or ethnicity, color, ancestry, nationality, national origin, immigration status, ethnic group identification, age, religion, marital or parental status, registered domestic partner status, political beliefs or affiliation, pregnancy, childbirth, breastfeeding, pregnancy related medical conditions, physical or mental status, disability, sex, sexual orientation, gender, gender identity, gender expression, genetic information, or any other characteristic identified in Education Code 200 or 220, Government Code 11135, Penal Code 422.55 or based on a person’s association with a person or group with one or more of these actual or perceived characteristics, or any other basis protected by federal, state or local law, ordinance, or regulation in any program or activity it conducts or to which it provides significant assistance or in any program or activity that receives or benefits from state financial assistance.
The UCP shall also be used when addressing complaints alleging failure to comply with state and/or federal laws in: Adult Education; After School Education and Safety; Agricultural Career Technical Education; American Indian Education Centers and Early childhood Education program Assessments; Bilingual Education; California Peer Assistance and Review Programs for Teachers; Career Technical and Technical Education; Career Technical and Technical Training; Career Technical Education; Child Care and Development; Child Nutrition; Compensatory Education; Consolidated Categorical Aid; Course Periods Without Educational Content; Deficiencies in Pre-School Health and Safety Requirements, Economic Impact Aid; Education of Pupils in Foster Care, Pupils who are Homeless, Former Juvenile Court Pupils Now Enrolled in a School District, and Pupils of Military Families; Every Student Succeeds Act / No Child Left Behind(Titles IIIV); Local Control Accountability Plans (including Charter Schools as described in EC 47606.5 and 47607.3); Migrant Education; Physical Education Instructional Minutes; Pupil Fees; Reasonable Accommodations to a Lactating Pupil; Regional Occupational Centers and Programs; School Safety Plans; Special Education; State Preschool;Tobacco Use Prevention Education.
The UCP Complaint Form may be obtained at any school site, at the Office of Student Services located at 850 E. Washington St (2nd Floor) Colton, CA 92324, or may be downloaded below. The UCP Complaint Form may be completed and submitted to the school site Principal or to the District Office, Student Services Department located at 850 E. Washington St. (2nd Floor) Colton, CA 92324. The District has up to 60 days to issue a written response to the complaint. Complaints will remain confidential. The UCP Annual Notices can also be viewed below.